0325-海宁pad走访

2026-03-25 14:37:28 +08:00
parent 59e05e85b1
commit 15891708de
9 changed files with 344 additions and 6 deletions
--- a/ibs/src/main/java/com/ruoyi/ibs/list/controller/SysCampaignController.java
+++ b/ibs/src/main/java/com/ruoyi/ibs/list/controller/SysCampaignController.java
@@ -312,6 +312,13 @@ public class SysCampaignController extends BaseController {
                .stream().collect(HashMap::new, (m, v) -> m.put(v.getUuid(),v.getModelName()), HashMap::putAll)));
    }

+    @PostMapping("/updateVisitInfoFeedback")
+    @ApiOperation("更新PAD走访反馈")
+    @Log(title ="pad走访记录-更新走访反馈", businessType = BusinessType.UPDATE)
+    public AjaxResult updateVisitInfoFeedback(@RequestBody VisitInfoFeedbackUpdateDTO updateDTO) {
+        return toAjax(sysCampaignService.updateVisitInfoFeedback(updateDTO));
+    }
+
    @PostMapping("/delete")
    @ApiOperation("根据campaignId删除任务")
    @Log(title = "走访-根据campaignId删除任务")
--- a/ibs/src/main/java/com/ruoyi/ibs/list/domain/VisitFeedbackItemDTO.java
+++ b/ibs/src/main/java/com/ruoyi/ibs/list/domain/VisitFeedbackItemDTO.java
@@ -0,0 +1,19 @@
+package com.ruoyi.ibs.list.domain;
+
+import io.swagger.annotations.ApiModelProperty;
+import lombok.Data;
+
+import java.io.Serializable;
+import java.util.List;
+
+@Data
+public class VisitFeedbackItemDTO implements Serializable {
+
+    private static final long serialVersionUID = 1L;
+
+    @ApiModelProperty(value = "反馈类型")
+    private String feedbackType;
+
+    @ApiModelProperty(value = "反馈产品列表")
+    private List<String> products;
+}
--- a/ibs/src/main/java/com/ruoyi/ibs/list/domain/VisitInfoFeedbackUpdateDTO.java
+++ b/ibs/src/main/java/com/ruoyi/ibs/list/domain/VisitInfoFeedbackUpdateDTO.java
@@ -0,0 +1,31 @@
+package com.ruoyi.ibs.list.domain;
+
+import io.swagger.annotations.ApiModelProperty;
+import lombok.Data;
+
+import java.io.Serializable;
+import java.util.List;
+
+@Data
+public class VisitInfoFeedbackUpdateDTO implements Serializable {
+
+    private static final long serialVersionUID = 1L;
+
+    @ApiModelProperty(value = "走访记录ID")
+    private Long id;
+
+    @ApiModelProperty(value = "走访渠道")
+    private String source;
+
+    @ApiModelProperty(value = "客户意愿结构化数据")
+    private List<VisitFeedbackItemDTO> feedbackItems;
+
+    @ApiModelProperty(value = "客户意愿拼接值")
+    private String intentionProductValue;
+
+    private String userName;
+
+    private String userRole;
+
+    private String deptId;
+}
--- a/ibs/src/main/java/com/ruoyi/ibs/list/mapper/SysCampaignMapper.java
+++ b/ibs/src/main/java/com/ruoyi/ibs/list/mapper/SysCampaignMapper.java
@@ -156,6 +156,8 @@ public interface SysCampaignMapper extends BaseMapper<SysCampaign> {

    List<VisitInfoVO> selectVisitInfoList(VisitInfoDTO visitInfoDTO);

+    int updateVisitInfoFeedback(VisitInfoFeedbackUpdateDTO updateDTO);
+
    @Update("UPDATE sys_campaign SET del_flag = '2' where campaign_id = #{campaignId}")
    int deleteSysCampaignByCampaignId(@Param("campaignId") String campaignId);

--- a/ibs/src/main/java/com/ruoyi/ibs/list/service/ISysCampaignService.java
+++ b/ibs/src/main/java/com/ruoyi/ibs/list/service/ISysCampaignService.java
@@ -115,5 +115,7 @@ public interface ISysCampaignService {

    public List<VisitInfoVO> selectVisitInfoVoList(VisitInfoDTO visitInfoDTO);

+    int updateVisitInfoFeedback(VisitInfoFeedbackUpdateDTO updateDTO);
+
    public int deleteSysCampaign(String campaignId);
 }
--- a/ibs/src/main/java/com/ruoyi/ibs/list/service/impl/SysCampaignServiceImpl.java
+++ b/ibs/src/main/java/com/ruoyi/ibs/list/service/impl/SysCampaignServiceImpl.java
@@ -2178,6 +2178,23 @@ public class SysCampaignServiceImpl implements ISysCampaignService
        return sysCampaignMapper.selectVisitInfoList(visitInfoDTO);
    }

+    @Override
+    public int updateVisitInfoFeedback(VisitInfoFeedbackUpdateDTO updateDTO) {
+        if (updateDTO == null || updateDTO.getId() == null) {
+            throw new ServiceException("走访记录ID不能为空");
+        }
+        updateDTO.setUserName(SecurityUtils.getUsername());
+        updateDTO.setUserRole(SecurityUtils.userRole());
+        updateDTO.setDeptId(String.valueOf(SecurityUtils.getDeptId()));
+        updateDTO.setSource(StringUtils.trimToNull(updateDTO.getSource()));
+        updateDTO.setIntentionProductValue(buildIntentionProductValue(updateDTO.getFeedbackItems()));
+        int rows = sysCampaignMapper.updateVisitInfoFeedback(updateDTO);
+        if (rows <= 0) {
+            throw new ServiceException("走访记录不存在或无权限修改");
+        }
+        return rows;
+    }
+
    @Override
    public int deleteSysCampaign(String campaignId) {
        SysCampaign sysCampaign = sysCampaignMapper.selectSysCampaignByCampaignId(campaignId);
@@ -2186,4 +2203,28 @@ public class SysCampaignServiceImpl implements ISysCampaignService
        }
        return sysCampaignMapper.deleteSysCampaignByCampaignId(campaignId);
    }
+    private String buildIntentionProductValue(List<VisitFeedbackItemDTO> feedbackItems) {
+        if (feedbackItems == null || feedbackItems.isEmpty()) {
+            return null;
+        }
+        String joinedValue = feedbackItems.stream()
+                .filter(Objects::nonNull)
+                .map(item -> {
+                    String feedbackType = StringUtils.trimToNull(item.getFeedbackType());
+                    List<String> products = Optional.ofNullable(item.getProducts())
+                            .orElse(Collections.emptyList())
+                            .stream()
+                            .map(StringUtils::trimToNull)
+                            .filter(Objects::nonNull)
+                            .distinct()
+                            .collect(Collectors.toList());
+                    if (feedbackType == null || products.isEmpty()) {
+                        return null;
+                    }
+                    return feedbackType + ":" + String.join(",", products);
+                })
+                .filter(Objects::nonNull)
+                .collect(Collectors.joining(";"));
+        return StringUtils.trimToNull(joinedValue);
+    }
 }
--- a/ibs/src/main/resources/mapper/list/SysCampaignMapper.xml
+++ b/ibs/src/main/resources/mapper/list/SysCampaignMapper.xml
@@ -1425,4 +1425,22 @@
        order by vi.sign_in_time desc
    </select>

+    <update id="updateVisitInfoFeedback" parameterType="VisitInfoFeedbackUpdateDTO">
+        update visit_info vi
+        left join sys_dept d on vi.dept_id = d.dept_id
+        set vi.source = #{source},
+            vi.intention_product_value = #{intentionProductValue},
+            vi.update_by = #{userName},
+            vi.update_time = sysdate()
+        where vi.id = #{id}
+        <if test="userRole != null">
+            <choose>
+                <when test="userRole == 'manager'"> and vi.vis_id = #{userName} </when>
+                <when test="userRole == 'outlet'"> and d.dept_id = #{deptId} </when>
+                <when test="userRole == 'branch'"> and (d.dept_id = #{deptId} or find_in_set(#{deptId},d.ancestors)) </when>
+                <when test="userRole in {'head', 'ops', 'public', 'private'}"> and left(d.dept_id,3) = left(#{deptId},3) </when>
+            </choose>
+        </if>
+    </update>
+
 </mapper>
--- a/ruoyi-ui/src/api/task/PADvisitRecord.js
+++ b/ruoyi-ui/src/api/task/PADvisitRecord.js
@@ -6,4 +6,12 @@ export function getPADVisitRecord(query) {
      method: 'get',
      params: query
    })
-  }
+  }
+
+export function updatePADVisitFeedback(data) {
+  return request({
+    url: `/system/campaign/updateVisitInfoFeedback`,
+    method: 'post',
+    data: data
+  })
+}
--- a/ruoyi-ui/src/views/taskManage/PADvisitRecord/index.vue
+++ b/ruoyi-ui/src/views/taskManage/PADvisitRecord/index.vue
@@ -380,9 +380,14 @@
        <el-table-column align="left" prop="filename" label="批量导入文件名" show-overflow-tooltip width="180px" v-if="columns[23].visible"></el-table-column>
        <el-table-column align="left" prop="outCallStatus" label="外呼状态" show-overflow-tooltip width="120px" v-if="columns[24].visible"></el-table-column>
        <el-table-column align="left" prop="outCallIntention" label="客户意愿" show-overflow-tooltip width="140px" v-if="columns[25].visible"></el-table-column>
-        <el-table-column align="left" prop="source" label="来源" show-overflow-tooltip width="120px" v-if="columns[26].visible"></el-table-column>
+        <el-table-column align="left" prop="source" label="走访渠道" show-overflow-tooltip width="120px" v-if="columns[26].visible"></el-table-column>
        <el-table-column align="left" prop="analysisValue" label="nlp模型提取" show-overflow-tooltip width="140px" v-if="columns[27].visible"></el-table-column>
        <el-table-column align="left" prop="facility" label="预授信额度" show-overflow-tooltip width="140px" v-if="columns[28].visible"></el-table-column>
+        <el-table-column align="center" label="操作" fixed="right" width="100">
+          <template slot-scope="scope">
+            <el-button type="text" size="mini" @click="handleEditFeedback(scope.row)">编辑</el-button>
+          </template>
+        </el-table-column>
      </el-table>
      <el-pagination
        @size-change="handleSizeChange"
@@ -393,22 +398,87 @@
        :total="total"
        :current-page="pageNum"
      ></el-pagination>
+
+      <el-dialog
+        title="编辑走访反馈"
+        :visible.sync="feedbackDialogVisible"
+        width="960px"
+        custom-class="feedback-dialog"
+        append-to-body
+        @close="resetFeedbackForm"
+      >
+        <el-form ref="feedbackFormRef" :model="feedbackForm" label-width="100px" class="feedback-form">
+          <el-form-item label="走访渠道" required>
+            <el-radio-group v-model="feedbackForm.source">
+              <el-radio v-for="item in sourceOptions" :key="item" :label="item">{{ item }}</el-radio>
+            </el-radio-group>
+          </el-form-item>
+          <el-form-item label="客户意愿" required>
+            <div class="feedback-groups">
+              <section v-for="type in feedbackTypeOptions" :key="type" class="feedback-group">
+                <div class="feedback-group__title">{{ type }}</div>
+                <el-checkbox-group v-model="feedbackForm.feedbackSelections[type]">
+                  <el-checkbox
+                    v-for="product in feedbackProductOptions"
+                    :key="`${type}-${product}`"
+                    :label="product"
+                  >
+                    {{ product }}
+                  </el-checkbox>
+                </el-checkbox-group>
+              </section>
+            </div>
+          </el-form-item>
+          <el-form-item label="预览结果">
+            <div class="feedback-preview">{{ feedbackPreview || "-" }}</div>
+          </el-form-item>
+        </el-form>
+        <span slot="footer">
+          <el-button @click="feedbackDialogVisible = false">取消</el-button>
+          <el-button type="primary" :loading="feedbackSubmitting" @click="handleSubmitFeedback">确定</el-button>
+        </span>
+      </el-dialog>
    </div>
  </div>
 </template>
 <script>
 import { mapGetters } from "vuex";
-import { getPADVisitRecord } from "@/api/task/PADvisitRecord.js";
-import { Message } from "element-ui";
+import { getPADVisitRecord, updatePADVisitFeedback } from "@/api/task/PADvisitRecord.js";
+
+const SOURCE_OPTIONS = ["企业微信", "PAD"];
+const FEEDBACK_TYPE_OPTIONS = ["拒绝", "考虑", "意愿", "其他", "愿意", "现场办理"];
+const FEEDBACK_PRODUCT_OPTIONS = [
+  "丰收互联",
+  "贷款",
+  "电子社保卡签约",
+  "基金",
+  "贵金属",
+  "信用卡",
+  "医保电子凭证",
+  "社保卡",
+  "理财签约"
+];
+
+function createEmptyFeedbackSelections() {
+  return FEEDBACK_TYPE_OPTIONS.reduce((result, item) => {
+    result[item] = [];
+    return result;
+  }, {});
+}
 export default {
  data() {
    return {
      selectedTab: "0",
      tableData: [],
      Loading: false,
+      feedbackDialogVisible: false,
+      feedbackSubmitting: false,
      total: 0,
      pageSize: 10,
      pageNum: 1,
+      sourceOptions: SOURCE_OPTIONS,
+      feedbackTypeOptions: FEEDBACK_TYPE_OPTIONS,
+      feedbackProductOptions: FEEDBACK_PRODUCT_OPTIONS,
      searchForm: {
        visName: "",
        visId: "",
@@ -447,14 +517,19 @@ export default {
        { key: 23, label: "批量导入文件名", visible: true },
        { key: 24, label: "外呼状态", visible: true },
        { key: 25, label: "客户意愿", visible: true },
-        { key: 26, label: "来源", visible: true },
+        { key: 26, label: "走访渠道", visible: true },
        { key: 27, label: "nlp模型提取", visible: true },
        { key: 28, label: "预授信额度", visible: true }
      ],
      columns875: [
        { key: 29, label: "异常走访标签", visible: true },
        { key: 30, label: "异常走访信息", visible: true },
-      ]
+      ],
+      feedbackForm: {
+        id: null,
+        source: "",
+        feedbackSelections: createEmptyFeedbackSelections()
+      }
    };
  },
  computed: {
@@ -493,6 +568,9 @@ export default {
    // 海宁
    is875() {
      return this.userName.slice(0, 3) === '875'
+    },
+    feedbackPreview() {
+      return this.buildFeedbackValue(this.feedbackForm.feedbackSelections)
    }
  },
  created() {
@@ -516,6 +594,77 @@ export default {
    this.initVisitingTaskList();
  },
  methods: {
+    resetFeedbackForm() {
+      this.feedbackSubmitting = false;
+      this.feedbackForm = {
+        id: null,
+        source: "",
+        feedbackSelections: createEmptyFeedbackSelections()
+      };
+    },
+    parseFeedbackValue(value) {
+      const feedbackSelections = createEmptyFeedbackSelections();
+      if (!value) {
+        return feedbackSelections;
+      }
+      value.split(";").forEach((segment) => {
+        const [type, products] = segment.split(":");
+        if (!type || !feedbackSelections[type]) {
+          return;
+        }
+        feedbackSelections[type] = (products || "")
+          .split(",")
+          .map(item => item && item.trim())
+          .filter(Boolean);
+      });
+      return feedbackSelections;
+    },
+    buildFeedbackItems(feedbackSelections) {
+      return this.feedbackTypeOptions
+        .map((type) => ({
+          feedbackType: type,
+          products: (feedbackSelections[type] || []).filter(Boolean)
+        }))
+        .filter(item => item.products.length > 0);
+    },
+    buildFeedbackValue(feedbackSelections) {
+      return this.buildFeedbackItems(feedbackSelections)
+        .map(item => `${item.feedbackType}:${item.products.join(",")}`)
+        .join(";");
+    },
+    handleEditFeedback(row) {
+      this.feedbackForm = {
+        id: row.id,
+        source: row.source || "",
+        feedbackSelections: this.parseFeedbackValue(row.intentionProductValue)
+      };
+      this.feedbackDialogVisible = true;
+    },
+    handleSubmitFeedback() {
+      const feedbackItems = this.buildFeedbackItems(this.feedbackForm.feedbackSelections);
+      if (!this.feedbackForm.source) {
+        this.$message.warning("请选择走访渠道");
+        return;
+      }
+      if (!feedbackItems.length) {
+        this.$message.warning("请至少选择一组客户意愿和营销产品");
+        return;
+      }
+      const payload = {
+        id: this.feedbackForm.id,
+        source: this.feedbackForm.source || null,
+        feedbackItems
+      };
+      this.feedbackSubmitting = true;
+      updatePADVisitFeedback(payload).then(() => {
+        this.$message.success("保存成功");
+        this.feedbackDialogVisible = false;
+        this.resetFeedbackForm();
+        this.initVisitingTaskList();
+      }).finally(() => {
+        this.feedbackSubmitting = false;
+      });
+    },
    handleChange(val) {
      this.pageSize = 10;
      this.pageNum = 1;
@@ -752,6 +901,67 @@ export default {
  }
 }

+.feedback-form {
+  ::v-deep .el-form-item.is-required:not(.is-no-asterisk) > .el-form-item__label::before {
+    color: #f56c6c;
+    margin-right: 4px;
+  }
+
+  .feedback-groups {
+    display: flex;
+    flex-direction: column;
+    gap: 12px;
+  }
+
+  .feedback-group {
+    padding: 10px 12px;
+    border: 1px solid #ebeef5;
+    border-radius: 8px;
+    background: #fafbfc;
+  }
+
+  .feedback-group__title {
+    margin-bottom: 10px;
+    color: #303133;
+    font-weight: 600;
+  }
+
+  ::v-deep .el-checkbox-group {
+    display: flex;
+    flex-wrap: wrap;
+    gap: 6px 8px;
+  }
+
+  ::v-deep .el-checkbox {
+    margin-right: 0;
+    min-width: auto;
+    white-space: nowrap;
+  }
+
+  .feedback-preview {
+    min-height: 20px;
+    color: #606266;
+    word-break: break-all;
+  }
+}
+
+::v-deep .feedback-dialog {
+  border-radius: 18px;
+  overflow: hidden;
+
+  .el-dialog__header {
+    padding: 20px 24px 16px;
+  }
+
+  .el-dialog__body {
+    padding: 12px 24px 20px;
+  }
+
+  .el-dialog__footer {
+    padding: 10px 24px 20px;
+  }
+}
+
 .quesiton {
  color: #b9b9b9;
 }